What are Digital Teammates?

Each teammate is powered by Superpanel’s cognitive decision engine and connected to execution tools, including a native voice AI system and external integrations. Superpanel’s digital teammates continuously reason about the current state of the job, identify missing information, and select the next action needed to progress.

Key characteristics:

Goal-driven and outcome-ownership
Completely configurable to business and industry SOPs
State-based, not script-based
Advances immediately when conditions are met

Superpanel’s digital teammates operate across multiple channels, including voice, SMS, email, and connected CRMs and CMSs. They persist across sessions and continue operating until the job reaches a terminal state.

There is no assumption of linear interaction. All behavior is determined by state, decision logic, and defined success criteria.

Each teammate is powered by Superpanel’s cognitive decision engine and connected to execution tools, including a native voice AI system and external integrations. Superpanel’s digital teammates continuously reason about the current state of the job, identify missing information, and select the next action needed to progress.

Key characteristics:

Goal-driven and outcome-ownership
Completely configurable to business and industry SOPs
State-based, not script-based
Advances immediately when conditions are met

Superpanel’s digital teammates operate across multiple channels, including voice, SMS, email, and connected CRMs and CMSs. They persist across sessions and continue operating until the job reaches a terminal state.

There is no assumption of linear interaction. All behavior is determined by state, decision logic, and defined success criteria.

Each teammate is powered by Superpanel’s cognitive decision engine and connected to execution tools, including a native voice AI system and external integrations. Superpanel’s digital teammates continuously reason about the current state of the job, identify missing information, and select the next action needed to progress.

Key characteristics:

Goal-driven and outcome-ownership
Completely configurable to business and industry SOPs
State-based, not script-based
Advances immediately when conditions are met

Superpanel’s digital teammates operate across multiple channels, including voice, SMS, email, and connected CRMs and CMSs. They persist across sessions and continue operating until the job reaches a terminal state.

There is no assumption of linear interaction. All behavior is determined by state, decision logic, and defined success criteria.

Overview