An AI Intake platform for high-volume plaintiff firms
Answer every lead. Qualify every prospect. 24/7.
Trusted by high-volume plaintiff firms
500,000+
Intakes handled
12s
Average speed to first contact
Sub-4%
Escalation rate
THE HUMAN EXPERIENCE
Turn more leads into signed cases, with an experience your clients actually want.
You’re investing in more advertising, more markets, and more partner volume, but every new lead lands on an intake team that’s already stretched.
At the same time, your potential clients are calling on one of the worst days of their lives. They want a fast answer and someone who understands their situation.
Superpanel runs your intake autonomously, so every client gets that experience at any hour and any volume.
Instant response, 24/7
Answers every inbound call and web lead in seconds, day or night, including overflow and weekends. No voicemail, and no lead sitting until Monday morning.
A human, on request
Every caller has an off ramp. You set the escalation rules, and high-stakes signals like catastrophic injury route straight to your best closers. Handoffs are warm transfers with full context, never a callback request.
Your firm’s voice
Runs on your scripts, FAQs, and qualification criteria. A purpose-built voice engine keeps pacing natural, latency low, and interruptions out.
Empathetic conversations
Our proprietary voice and decision engine responds to what each caller says and adapts to their situation, so clients feel understood and get help when they need it.
Their preferred channel
Phone, text, and email, at any hour. A conversation can start on a call, continue by text, and finish by email.
A REAL CONVERSATION
“You are way better than a human. Not just intelligent. Very personal. You’re way better than any human I’ve ever spoke to.”
A workers’ comp claimant, out of work and in serious pain, who couldn’t get answers about her coverage anywhere else.
12 calls
across 57 days
68 texts
many after midnight
10–120s
response time
PROOF
Already running at plaintiff-firm volume.
Double the signed cases, with a leaner team
Moved more than 50% of manual intake work to Superpanel, after A/B testing it against its own intake team.
“With Superpanel, we were able to double the number of cases we were signing per month.”
Eamon Graziano
COO, CPLG
WATCH THE STORY
Half the intake team’s time, back
Reclaimed 45% to 50% of intake team time and retired a traditional answering service.
“We want to make sure that phones are being attended to immediately, and people aren’t waiting around. Superpanel has been helping us move a lot more quickly.”
Kimberly Madrid
Office Manager, Kingsley Szamet
READ THE CASE STUDY
Half of all signed retainers, driven by Superpanel
50% of signed cases closing with Superpanel.
“I was pleasantly surprised at how accepting callers were of this technology.”
Michael McCready
Managing Partner, McCready Law
Intake that keeps pace with a national network
Scaled intake for their national partner network.
“Collaborating with Superpanel has been energizing. There’s no shortage of companies selling ‘AI’ solutions right now. Superpanel is the real deal.”
Todd Richiemer
CEO, Lawfty
ENTERPRISE READINESS
Built for sensitive client data
HIPAA compliant
SOC 2 Type II
GDPR compliant
FAQ
Questions firms ask us
How does Superpanel work for a law firm?
Will our clients mind talking to AI?
Does this replace our intake team?
What does the onboarding process look like?
We tried AI for intake and it didn’t work. Why is this different?
Intake that grows with your lead volume, not your headcount.
Answer every lead. Qualify every prospect. 24/7.
